Effective Date: 1st September 2024

CrunchzApp (“we,” “us,” “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform, services, and APIs (collectively, “Services”). By using CrunchzApp, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use CrunchzApp:

a. Personal Information

  • Name
  • Email address
  • Contact information
  • Payment information (collected via PayPal for processing transactions)

b. Account and Usage Information

  • Account credentials (username, API keys)
  • Usage data such as API requests, actions performed on the platform, and integration data
  • Communication logs such as message metadata (e.g., timestamps, message ID, sender/recipient details, etc.)

c. Device and Log Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Date and time of access
  • Referring website address (if applicable)

d. Cookies and Tracking Technologies

  • Cookies and similar tracking technologies to enhance your user experience, manage sessions, and track preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Account Setup and Management: To create and manage your account, verify your identity, and provide access to our Services.
  • Service Delivery: To facilitate the use of our API, SDK, and other platform features.
  • Payment Processing: To process transactions through PayPal, including applying the PayPal surcharge.
  • Communication: To send you service-related updates, notifications, or marketing communications (with the option to opt-out).
  • Security and Fraud Prevention: To monitor, prevent, and detect fraudulent activity and ensure compliance with our terms and policies.
  • Improvement and Development: To analyze usage patterns, improve our Services, and develop new features.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors, such as PayPal, for payment processing and other necessary services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  • With Your Consent: We may share your information with other third parties if you give us explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your information will be securely deleted or anonymized.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access and Correction: You have the right to access and correct your personal information.
  • Deletion: You may request the deletion of your personal information.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
  • Data Portability: You may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected]

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform, remember your preferences, and track website usage. You can control cookie settings through your browser, but disabling cookies may affect your use of the platform.

7. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

9. International Data Transfers

If you are located outside [Insert Jurisdiction], please note that your information may be transferred to and processed in countries with different data protection laws. By using our Services, you consent to the transfer of your information to these countries.

10. Children’s Privacy

CrunchzApp does not knowingly collect personal information from children under the age of 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Address: Jl. Bibis Raya No.RT.03, Jetis, Tamantirto, Kec. Kasihan, Kabupaten Bantul, Daerah Istimewa Yogyakarta 55183